Every area of an organization or business has performance metrics that can and should be monitored. We will help you develop the right tools for measuring your most essential variables, and identify what data is vital to achieving your objectives.

• Development – Creating the right tools for measuring your most essential variables such as high-performance, engagement, civility, and diversity acceptance.
• Identification – Pinpoint and refine potential metrics, create an infrastructure to produce them, and present useful result s to key decision-makers
• Data collection – Implement surveys, group assessments, focus groups, and key informant interviews.

Analytics is the capturing of measurable behaviors of people and processes. This can include everything from end-user patterns to production data. Analytics are numerical representations of behavior.

• Utilize existing data by managing it to support longitudinal analyses, group comparisons, and benchmarks.
• Apply government data to understand markets, project policy impact, and improve organizational outcomes.
• Use sophisticated research tools to model clients, processes, and outcomes.
• Conduct evaluation studies and policy research.

Data-based planning enhances decision-making and reduces costs.

• Implement data-informed and data-driven decision-making by providing training and facilitating organization development interventions.
• Build logic models that describe the short- and intermediate term outcomes that will help you meet your performance goals.
• Identify stakeholders and include them in planning.